Help and information

Apple Market

Explore practical information for choosing, purchasing and caring for your Apple device.

Ways to pay

A clear choice of payment methods, with your order total visible before you commit. Apple Market is preparing bank EFT, Payfast and Netcash payment options for its South African store.

Delivery

Good delivery information starts with a complete address and a clear estimate. Apple Market's delivery services, rates and coverage are being finalised for launch.

Setup and support

A little preparation makes your first day with a new device easier. Use this checklist to organise your accounts, data and accessories, then turn to Apple's official support resources for device-specific instructions.

Contact Apple Market

Whether you are choosing a device, planning a business purchase or following up on an order, use the guide below to prepare an enquiry that can be handled clearly.

Warranty and product care

Keep the exact product details and proof of purchase with your device records. Warranty coverage and any optional protection depend on the product and the applicable programme terms.

Returns and refunds

If a purchase is incorrect, damaged, faulty or no longer suitable, the reason for the enquiry matters. Apple Market's final return and refund process is being prepared for launch; this preview does not accept live purchases or return requests.

Explore the information pages

Ways to pay

Delivery

Setup and support

Contact Apple Market

Warranty and product care

Returns and refunds

WhatsApp support